BOLD CITY MUSIC CO.

We strive every day to bring you the best music education in Jacksonville. We offer affordable music lessons for students of all ages and abilities.

Email: info@boldcitymusicco.com

Phone: (904) 861-4224

M-F 8 am - 8 pm 

Sat/Sun 10 am - 6 pm

2720 College Street

Jacksonville, FL 32205

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© 2019 by Bold City Music Co. 

Privacy

This privacy policy discloses the privacy practices for www.boldcitymusicco.com. This privacy policy applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. 

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Unless you ask us not to, we may contact you via phone and/or email in the future to manage lessons or any other service-related concern.

 

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  •     See what data we have about you, if any.

  •     Change/correct any data we have about you.

  •     Have us delete any data we have about you.

  •     Express any concern you have about our use of your data.

Safety and Security

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Our credit card processing is handled by third-party services Square and PayPal. We never collect or store any financial information directly, nor do we ever have access to any financial information collected by a third party. Wherever you provide sensitive financial information (such as credit card data when booking a lesson), that information is encrypted and transmitted to the third party in a secure way. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Lesson Booking

We request information from you on our booking page. To schedule any lesson(s) with us, you must provide contact information (like name and phone number) and financial information (like credit card number and expiration date). This information is processed by both Acuity (a third-party booking site) and Square or PayPal (third-party credit card processing sites). This information is used for billing purposes and to provide lesson services only.

 

Cookies 

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 

Sharing 

We use Acuity, an outside scheduling company to process lesson bookings. We also use credit card processing companies Square and/or PayPal to bill and take payments from users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your purchase. 

 

Links 

This website contains one embedded third party website on our booking page (Acuity), which is integrated with separate payment processing companies Square and PayPal. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

If you feel that we are not abiding by these policies, please contact us immediately via telephone at (904) 861-4224 or via email at info@boldcitymusicco.com.